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Season Member Ticket Exchange Policy & Form

Our ticket exchange process is designed to provide flexibility while ensuring fair and efficient management of seating availability. Please read the following policy carefully before submitting your exchange request.

Exchange Process

Exchanges that cannot be completed through your Account Manager can be requested by submitting this Ticket Exchange Request Form.

Specific seat location requests cannot be guaranteed. All exchanges are subject to ticket availability at the time of processing.

Exchange requests must be submitted at least two weeks prior to the desired match date and may not be processed until 72 hours prior to the match.

You will receive an email notification once your exchange request has been processed or denied.

Season Ticket Member Exchange Limits

Full Season Members: Maximum of 4 exchanges per season.

Half Season Members: Maximum of 2 exchanges per season.

Requests exceeding these limits will not be processed.

Exchange Request Process

For faster processing, we recommend you complete your ticket exchange directly via the Washington Spirit Account Manager, using our step-by-step process as a guide.
If you are unable to complete the process via the Washington Spirit Account Manager, please complete the Exchange Request Form below to process your request.

First Name*

Last Name*

Email*

Please use the email used for your Season Ticket account

Washington Spirit Account Number

Optional

Tickets to Exchange OUT OF (turning in)

Match Date*

The date of the match you want to exchange your tickets out of.

Number of Tickets?*

Tickets to Exchange IN TO (receiving)

Incoming Match Date*

The date of the match you want to exchange your tickets into.

Number of Tickets?*

Ticket Options*

Payment Authorization*

If you choose to upgrade your tickets or add additional tickets, payment will be processed as follows: The default credit card on your account will be charged for any additional fees, unless otherwise noted. If tickets being turned in are unpaid due to an existing payment plan, the outstanding balance will be processed as part of the transaction.

I authorize the Washington Spirit to charge my default payment method for the difference in my exchange request.

I do not authorize the Washington Spirit to charge my default payment method and understand my request may not be accommodated.

I would like to provide a new payment methos for this transaction: (if selected, you will be contacted to securely provide the new payment information)

Additional Notes or Requests

Please provide any additional details regarding your exchange request here:

Important Notices

All exchanges are subject to ticket availability and at the discretion of the Washington Spirit.

Once submitted, exchange requests cannot be modified or canceled.

If your exchange request is denied, your original tickets will remain valid for the match.

Exchanges are limited to the current season only and cannot be carried forward.

By submitting this form, you acknowledge and agree to the terms outlined in this Ticket Exchange Policy.

I acknowledge that I have read, understand and agree to be bound by the Washington Spirit’s Terms of Service and Privacy Policy.*