Form

Cancellation at Everspring

We're sad to see you go! To cancel your subscription, please fill out the form, and we’ll send you a confirmation as soon as possible. Thank you for being with us!

Email address*

Please enter your invoice email address.

We’re sorry to see you go!

Your feedback matters! Let us know why you’re canceling so we can continue to improve our platform.

What are the main reasons for canceling your Everspring subscription?*

Select all that apply – most users choose more than one reason.

My priorities or strategy changed

Costs don’t fit my business

Technical challenges (platform or integrations)

Product selection didn’t meet my needs

Logistics & shipping issues

Market conditions changed (more competition)

Support didn’t meet expectations

Other… my reason isn’t listed

You're almost done!

Just a few steps left! Let us know your reasons so we can finalize your cancellation and improve Everspring

How has your business changed?*

Select all that apply – most users choose more than one reason.

My sales didn’t meet expectations

I didn’t have enough time for my webshop

My focus shifted to another business model

I am (temporarily) closing my business

Personal circumstances (e.g., health, family)

Which financial factors influenced your decision?*

Select all that apply – most users choose more than one reason.

Purchase prices were too high

Shipping costs didn’t fit my margins

Marketing costs were higher than expected

Profit margins were too low

Initial investment was too high

What technical challenges did you experience?*

Select all that apply – most users choose more than one reason.

API/integration had technical challenges

Platform was too complex

I was missing key features

Website performance was not optimal

Order processing was inefficient

What product-related issues did you have?*

What logistics challenges did you experience?*

Select all that apply – most users choose more than one reason.

What market challenges did you face?*

Select all that apply – most users choose more than one reason.

What support issues did you experience?*

Select all that apply – most users choose more than one reason.

Before you leave – is there anything that would make you stay?

We’re always looking to improve. Let us know if anything could change your mind about canceling.

What might have changed your mind?*

More flexible pricing options (Better plans or discounts?)

A different or expanded product selection

More personal support & guidance

Technical improvements to the platform

Better shipping & logistics

No, my decision is final

Anything else you'd like to share?

Share your feedback for Everspring

Please share any quick feedback before you go. Your input helps us improve. Thank you!

Cancellation feedback*