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Engine Drivability

Customer Diagnostic Survey Form

It Happens When...

When does the problem occur?*

Define The Problem...

STARTING

Does the engine "crank"?*
Does the engine start?*
Does the engine stop immediately after starting?*
Is the vehicle equipped with an alarm system?*
Is the vehicle equipped with a remote starter system?*

IDLE

Engine idles rough or unsteady?*
Engine idles too fast?*

PERFORMANCE

Describe the vehicle's engine performance problem(s). (Select all that apply)*