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First Name
*
Last Name
*
Email
*
Order Number
*
Item(s)
*
Please include all items you wish to return, separated by a line break.
Reason For Return
*
Please select a reason for return from the following options.
Please Select
Quality issue
Received incorrect item
Purchased incorrect item
Item not as described or pictured
Wrong size - too small
Wrong size - too big
Didn't suit me - wrong metal color
Didn't suit me - wrong diamond shape
Didn't suit me - not my style
Didn't suit me - uncomfortable to wear
Didn't suit me - doesn't sit well
No longer needed
Delivered later than expected
Additional Feedback (Required)
*
We're always looking for ways to improve our designs and the overall customer experience, and kindly request any additional feedback you can provide in regards to your return.
Refund Method
*
Please refer to our return policies
here
.
Please Select
Gift card
Original method of payment (may incur a recycling fee)
I accept and understand the
VRAI Return Policy
: My engagement ring, wedding band and/or made-to-order fine jewelry return will incur a recycling fee if I do not opt for a VRAI digital gift card refund.
*
Attachments
*
Please include
at least two photos
of each item you wish to return. We will not accept images from our website.
I accept the VRAI
Privacy Policy
.
*
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