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PR

Contact Information

Details of Concern

Please confirm that this is a product-related concern and not a billing or new product inquiry. For any such inquiries please use the contact us page. *

A one sentence description of the issue. 

MUST INCLUDE Description of the incident, Product Name Lot and Expiry, Invoice Number 

Description of the incident 
1. Product name (including brand)
2. Lot and Expiry (ex. S01 05-2024)
3. Age & Gender of Clients Involved  (if there were adverse client outcomes)

4. Any medical diagnosis or medical treatments received by the client) (in the case of a malfunctioning product)
5. Order Number (211***)
ALL THE ABOVE FIELDS ARE MANDATORY

Please upload any relevant images, photos or correspondence here. For ALL products damaged during shipping PLEASE INCLUDE pictures of all outer and inner boxes which housed the product.