Branch Manager – Surrey, BC

Location: Surrey, BC
Job Type: Full-Time, Permanent
Start Date: Immediate
Schedule: Monday to Friday, with occasional weekends as needed
Work Arrangement: In-Person

About The Cabin Depot®

Headquartered in Fredericton, New Brunswick, The Cabin Depot® has been Canada's trusted leader in off-grid living solutions since 2013. Our flagship location operates entirely off the grid and serves customers across North America through a mix of retail, distribution, and e-commerce channels.

We’re growing fast — and with the launch of our national franchise retail system, we’re looking for a Branch Manager to lead our operations at our Surrey, BC location and help us build the future of off-grid living in Canada.

About the Role

As Branch Manager, you will lead a team of experienced, dedicated staff while overseeing all aspects of day-to-day store operations, customer satisfaction, and team development. You’ll play a key role in strategic planning, financial performance, and operational excellence while helping shape our expanding franchise system.

Key Responsibilities

• Oversee the daily operations of the retail store and distribution center

• Lead and support team members across departments

• Ensure merchandising, store layout, and cleanliness meet company standards

• Manage staff schedules, time tracking, and team productivity

• Conduct performance evaluations and provide coaching and mentorship

• Drive customer satisfaction by addressing questions and resolving challenges

• Identify areas for process improvement and operational efficiency

• Collaborate with head office to support the franchise expansion

What We’re Looking For

Prerequisites:

• University degree or equivalent experience in a related industry

• 3–5 years of retail management experience

• Strong leadership skills and the ability to manage and develop teams

• Excellent organizational and communication abilities

• Must live in the Greater Vancouver area or be willing to relocate within a few weeks of acceptance

Preferred Skills & Traits:

• Hands-on, proactive problem-solver

• Adaptable and thrives in fast-paced environments

• Motivated, detail-oriented, and goal-driven

• Experience with Shopify, HubSpot, and SysPro (or similar eCommerce/CRM/ERP platforms)

• An interest in outdoor living or off-grid products is a strong asset

Why Join Us

You’ll be part of a high-impact, forward-thinking company shaping the future of off-grid living in Canada. This position offers not only immediate leadership responsibilities, but also long-term career advancement as we scale our retail operations nationwide.

We’re looking for someone who wants to grow beyond the Branch Manager role and become an integral part of our leadership team.

Benefits

• Extended Health, Dental & Vision Coverage

• Paid Time Off

• Life Insurance

• Employee Assistance Program (EAP)

• Employee Stock Options

• Store Discounts

• Company Events & Team Building Activities