BEFORE YOU SUBMIT:Please note that any unopened product must be returned within 30 days of purchase. Please be sure to include your order number and date of purchase when placing this return request. Upon completion of this request, if the product was purchased within 30 days and has not been opened, then we will send you a pre-paid shipping label, and product will be examined upon receipt before a refund/credit is provided.
If EITHER of the following 2 cases apply, please confirm below:
A one sentence description of the issue.
Please provide:Description of the incident 1. Product name (including brand)2. Lot and Expiry (ex. S01 05-2024)3. Number of Each product you would like to return4. Order Number (6 digits from the Derma Beauty Partners Website).
AS NOTED ON YOUR INVOICE, ALL RETURN REQUESTS MUST BE MADE WITHIN 30 DAYS OF PAID INVOICE
AS OF MAY 1st 2023, DERMA BEAUTY INC REQUIRES THE RETURN OF DEFECTIVE PRODUCT BEFORE REPLACEMENT. RETURN LABEL WILL BE PROVIDED AT NO COST VIA EMAIL.
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