Connectivity Incident Form

This form is to report connectivity issues at the International Student House to help us document and priority internet upgrades and improvements.

This form is not a "ticketing service" form, if you need assistance connecting to the internet send an email to Focus Data Solutions support@focusdatasolutions.com.

Date of Issue*

Year/Month/Day

First name*

Last name*

Location of the House where you can't connect.*

Are you connecting via Wi-Fi or Ethernet?*

Do you connect then the signal drops out or can you not connect at all?*

Are you having trouble connecting to specific websites? Which ones specifically?*

Describe your connectivity issue below in further detail. The more details the better.*

If you have screenshots to share upload them here.

Email*