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Return Authorization Request Form
Please complete the following form for your authorization number to return unused or defective product.
New and Unused products can be returned up to 3 months after purchase
New and Used Products returned between 3 months and 1 year with a restocking fee
Warranty items will be treated in accordance with the manufacturer's warranty policy
Please allow one business day to process paperwork for Return Authorization
If you are needing a shipping label please make sure to select "Yes" in that field below. If item is in New and Unused condition the cost of the label will be deducted from the total amount back. If this item is under Warranty that shipping fee will be waived.
**Return Authorization Paperwork MUST be included with correct items to avoid additional charges and wait time.**
First Name
*
Last Name
*
Email
*
Phone number
*
Company name
*
Street address
*
City
*
State/Region
*
Postal code
*
Product and Invoice Information:
Original PO/Invoice Number or Replacement Invoice Number/ PO
Product 1 Name (SKU)
*
Product 1 Quantity Returning
*
Product 1 Status
*
Please Select
New/Unused (never installed)
Warranty
Other (Please State Below)
Product 2 Name (SKU)
Product 2 Quantity Returning
Product 2 Status
Please Select
New/Unused (never installed)
Warranty
Other (Please State Below)
Product 3 Name (SKU)
Product 3 Quantity Returning
Product 3 Status
Please Select
New/Unused (never installed)
Warranty
Other (Please State Below)
Product 4 Name (SKU)
Product 4 Quantity Returning
Product 4 Status
Please Select
New/Unused (never installed)
Warranty
Other (Please State Below)
Shipping Label Needed?
*
By selecting "Yes" you will receive a shipping label with your RA. If item is returning in New and Unused condition the cost of the label will be deducted from the total amount credited back.
Please Select
Yes
No
Warranty and Other Information:
If Warranty Claim - Please state the problem or malfunction with the products
*
Any information will help us process your claim more efficiently. (Please note as well if there were any issues with delivery, imprinting/labelling on product, etc.)
Please include any relevant images below
Submit