Employee Self Service Support Request Form

Use this form to submit a request relating to technical issues accessing your Employee Self Service account. Please ensure that all fields are completed fully and list your registered email when completing the form so that PSII can match your request with your profile. Your registered email is the address you received your initial welcome email to.

Note: if you no longer work for your employer and require access to your account, please contact your employer directly.

Registered email address*

Please enter the registered email address associated with your account.

Legal First Name*

Please enter your legal first name as it appears on your pay statements and HR documents.

Last name*

Please enter your legal surname as it appears on your pay statements and HR documents.

Phone number*

Please provide a phone number that we can reach you.

Employer's Name*

Please provide the legal name of your employer as it appears on your pay statements.

Description of support inquiry - do NOT include sensitive information such as your SIN or banking in this form.

Description of support inquiry - do NOT include sensitive information such as your tax identification numbers or banking in this form.