Repair Service / Spare Parts delivery

Please fill out the form so that we can help you as soon as possible.
We can either send you spare parts or we will do the repair for you.

We will check your problem and will get in touch with you as soon as possible with a solution.

First Name*

Last Name*

Email*

Device ID number

You can find this in the settings at the top right of the screen.

Optional: There is a sticker with a barcode on the right side inside of the printer housing. There you will also see your ID number.

When did you buy the coffee printer from us?*

Please complete this required field.

Where is the printer located?*

Germany

EU

Outside the EU

Please describe as precisely as possible what defect the printer has.*

Please make a video of the problem and upload it*