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Let's gather some quick info about you so we can send the results of your assessment to the right place.
First name
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Last name
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Company name
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What email shall we send the results of your assessment to?*
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What's the best phone number to reach you on?
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Before taking the Marketing Assessment, I already know I need help with...
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Select all that apply
Single Ticket Campaign Planning
Analyzing Campaign Performance / Response Rates
Segmentation
Audience Retention
Demand Management / Pricing Strategies
Scale-of-House Plans / Inventory Management
I don’t need help, I just want to find out how I’m doing
I’m not sure, that’s why I’m taking the assessment
Let's get started with the assessment
Section 1: Campaign Planning, Analyzing Results and Segmentation
1. Does your organization track results of your single ticket campaigns?
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Please Select
Yes
No
2. Does your organization track response rates for all marketing activity within your single ticket campaigns?
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Please Select
Yes
No
3. Does your organization adjust your marketing budgets per production to invest more money when a production is selling well or redirect budget when sales are slow?
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Please Select
Invest and Redirect
Invest More Only
Redirect Only
Neither
4. Does your organization segment your mailing lists based on customer behaviors?
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Please Select
Yes, by ticket genre and recency / frequency of booking
Yes, by ticket genre only
Yes, by recency / frequence of booking only
No
Section 2: RFMG, Re-engaging First Time Audiences, and Upselling and Cross-Selling
5. Has your organization clearly defined the next steps for each segment, with specific campaigns to encourage deeper engagement?
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Please Select
Yes
No
6. Does your organization contact single ticket buyers after their first ever visit
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Please Select
Yes
No
7. Does your organization offer exclusive discounts to encourage first time attenders to return?
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Please Select
Yes
No
8. Does your organization recommend or upsell any other shows during a single ticket sales purchase?
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Please Select
Yes
No
9. Does your organization contact audience members immediately after attendance to recommend or upsell another show?
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Please Select
Yes
No
Section 3: Demand Management, Pricing Strategies, and Inventory Management
10. Does your organization discount single ticket prices when sales are slow or raise your single ticket prices when sales are strong?
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Please Select
Only Discount Prices When Sales Are Slow
Only Raise Prices When Sales Are Strong
Discount and Raise
Neither
11. Does your organization monitor per capita revenue throughout the sales cycle?
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Please Select
Yes
No
12. Does your organization hold a routine meeting focused on revenue development and inventory management (i.e reviewing seat map (s), prices, etc.)
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Please Select
Yes
No
13. How many price zones are there in your main performance venue?
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Please Select
One Price Zone
Two Price Zone
Three+ Price Zone
14. Does your organization routinely hold back a portion of ticket inventory to control how your venue(s) fill as single tickets are sold?
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Please Select
Yes
No
You're nearly finished
Before you submit the assessment, let's gather some information about your job role and organization.
Level of Responsbility
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Executive/CEO/President
Senior Staff/Vice President/Director
Manager/Associate/Coordinator/Assistant
Consultant/Contractor
Intern
Board
Other
Area of Responsibility
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Artistic
Development/Fundraising
Education/Outreach
Executive
Marketing/Communications
Membership
Ticketing/Box Office/Sales
None of the Above
IT
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