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Billing Invoice Review Request Form
Reminder
⚠️
Please try to keep all packaging materials and shipping items as reference:
- Spaceship and the courier company reserve all the rights to have full inspection of the concerned materials when assessing the billing review request. Please try to keep all the packaging materials and items until the review process is completed. If the receiver cannot provide the required packaging materials and items, the courier company may not be able to complete the review
Please complete and submit the form as soon as possible:
- The sender or receiver must submit this request form within 7 working days after receiving the concerned invoice, late submission will not be accepted
Prepare relevant documents or materials:
- Please fill in the relevant information required for the application, e.g. photos that clearly show the actual dimension of the parcel when it is sent
Please wait patiently for the review results:
- After receiving your application form, Spaceship will follow up with the relevant courier company immediately, and the whole review process will take about 4-10 weeks. Spaceship will notify you as soon as possible when the courier company has any news updates and review results.
User account details
User Type
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Personal shipment account user
Business shipment account user
Contact person first name
*
Contact person last name
*
Email
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Phone number
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Billing details
Invoice number
*
Please help to describe the billing problems
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I have read through the above carefully, understand and agree to the terms and procedures of submitting this claim request application. I confirm that the information I provided above is correct. I understand that Spaceship and the courier company reserve the right to pursue any claims that provide false information; I also understand that this application form must be submitted within 7 working days upon receiving the parcel, and I understand that late submission will not be accepted
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Submit