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First name
*
First name on Tixr account.
Last name
*
Last name on Tixr account.
Email
*
Email associated with Tixr account.
Order ID
The 10-digit, alphanumerical ID assigned to your order. (Example: N17KE4MXLU)
Last Four Digits of Payment Method
The last 4 digits of the payment method used to purchase. (This helps us most accurately locate the order in our system or find the reason for a decline.)
Event Date
The starting date of your event.
Month
/
Day
/
Year
Link to Tixr Event Purchase Page
*
Copy this from the top of your browser when viewing the page where you bought your tickets.
Request Subject
*
1-3 words labeling your question/concern.
Request Details
*
A few sentences describing your question/concern.
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