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Support Request Form
Subject
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Please leave a brief explanation to identify why you are reaching out, similar to the subject line of an email.
Issue description
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Explain the issue you are seeing in detail and include as much information as you can provide. This could be the expected outcome is different from what occurred instead, if a report was delayed, or any other issues.
Quandri Capabilty
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Select the capability you are experiencing this issue with.
Renewal Reviews
eDoc Management
Daily Download
Policy Requoting
General
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Other/Legacy Bot
Issue Date
List the date you first saw the issue occur.
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Day
Email
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Please include your email address.
Additional Recipients
Additional recipients who should be included in this email. Separate each with a semicolon ( ; )
Policy Number
Include any relevant policy numbers where you saw the issue.
Issue Screenshots
PDF of Policy
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