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Customer Satisfaction Survey
QF32/040319
1. Tell Us About You
First name
*
Last name
*
Email
*
Company name
*
2. What is important to you?
How important are these performance attributes
Overall Quality
Please Select
Not Important
Somewhat Important
Important
Very Important
Price Point
Please Select
Not Important
Somewhat Important
Important
Very Important
Delivery Time
Please Select
Not Important
Somewhat Important
Important
Very Important
Brand Name of Product or Company
Please Select
Not Important
Somewhat Important
Important
Very Important
Purchase Experience
Please Select
Not Important
Somewhat Important
Important
Very Important
Asset Management Through Qualer
Please Select
Not Important
Somewhat Important
Important
Very Important
Ability to Submit Request & View Asset Information Online
Please Select
Not Important
Somewhat Important
Important
Very Important
After Purchase Service (warranty, repair, customer, service follow-up, etc.)
Please Select
Not Important
Somewhat Important
Important
Very Important
3. Tell Us How We Did
Do you also purchase products from Pipette.com's website?
Please Select
Yes
No
How would you rate Pipette.com's Pipette Calibration Service?
Please Select
Below Average
Average
Good
Excellent
Did you find Pipette.com's website easy to navigate and get information?
Please Select
Not Easy
Easy
Very Easy
Did you find it simple to place orders for products and services on Pipette.com's website?
Please Select
Not Simple
Simple
Very Simple
Are you satisfied with the product and/or service you received from Pipette.com?
Please Select
Not Satisfied
Satisfied
Very Satisfied
Did you have to contact customer service or your sales rep during your recent visit with Pipette.com?
Please Select
Yes
No
Did you find Pipette.com's customer service or sales rep to be helpful?
Please Select
Not Helpful
Helpful
Very Helpful
Not Applicable
How likely is it that you would recommend this company to a friend or colleague?
Please Select
Not at all likely
Somewhat likely
Likely
Very Likely
Any Additional Comments
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