Form

Service & Repair Request Form for Dehumidifiers, Fans & Purifiers

First name*

Surname*

Company name

Email*

Phone number*

Address 1*

Address 2

City*

State/Region

Postal Code*

Product Type*

Model*

Full Serial Number*

Purchased From

Invoice #

Your purchase invoice ref

Purchase Date from EcoAir

If you do not know the exact date, please put an estimated date.

Year/Month/Day

When did the unit stop working?*

Year/Month/Day

Fault Details*

Describe the issues in detail. We will provide you with the best estimate of cost based on the photos and your description of the issues.

Error Code - Please list here

Previously Failed*

Let us know any previous service on this appliance

Photo of your Invoice / Purchase Order Reference

Photo of Serial Number*

Photo of your product in-situ *

This will help us understand any issues that you are experiencing

Photos or videos to help us provide estimate for cost of service and repair.

If issues are not apparent from these information, we may need to revise an estimate upon receipt of your item.

Photo of filter area (Remove filter first)

If you have previous contact with us please provide information to help us identify your previous query.

I have read and agreed to EcoAir Service & Repair Terms & Conditions and understand that the repair will take a minimum of 3 weeks.*