Welcome Residents of Access Charlotte Properties!

The City of Charlotte has partnered with Spectrum for a limited time to provide FREE high-speed Internet service to your property. If you're a new Spectrum customer and would like assistance setting up a Spectrum account or selecting an internet plan, complete the form below. No action is needed if you are a current Spectrum customer.

Whether you are a new or existing customer, the Digital Navigators at the Center for Digital Equity are happy to answer any questions you may have. After you complete the form below, look for an email or phone call from a Digital Navigator.

First name*

Last name*

Select all the no-cost services below that you are interested in.

The Center for Digital Equity can help you sign up for affordable internet, as well as other services.*

Signing Up for Affordable Home Broadband Internet Service

Purchasing Affordable Technology

Basic Device and Connectivity Issues

Learning New Digital Skills

Postal code*

Select the Access Charlotte community where you live.*

Phone *

Please enter a mobile number if you have one.

Would you like to be contacted over text? *

Digital Navigators are happy to respond to your request using text.

Yes

What days and times are you available for a Digital Navigator to contact you?*

Please list all the days and times you are available in the next 2-3 days for us to contact you.

Select your preferred language.*

Select your age. *

Any additional comments or questions you'd like to share?