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A concise title summarizing the issue or request.
Go-Live Blocker*
Is this request required for an upcoming go-live or rollout of Credo AI? If not, please make as NO. 

Provide a detailed description of the issue or request. Include all necessary context, including: 

- Impact
- Frequency: Is this a one-time issue, intermittent, or constant?
- Steps to Reproduce: List step-by-step instructions on how the issue can be replicated by the engineering team, if applicable. 
- Desired Outcome: Clearly state what the desired result or behavior is.
- Current Behavior: Describe what is currently happening.
- App Version (for self-hosted environments)
- OS Details
- Browser: for web issues
- Screenshots: Provide screenshots showing the issue or error message
- HAR File: Attach a HAR file if the issue is related to network requests, browser performance, or loading issues. Please ensure to capture the HAR file while reproducing the issue. 
- Support Bundle: For self-hosted deployments, include any system-generated support bundles if available, containing logs or diagnostic information from the customer’s environment. 

Please upload any relevant files that can help our team quickly troubleshoot the issue; such as screenshots, HAR files, screen recordings, and support bundles (in the case of self-hosted deployments).