Customer Service Experience

Thank you for allowing us the opportunity to serve you and for generously sharing your experience working with Platform Transition. It is with gratitude and humility that we deliver our services.

Whatever you have to share is perfect. There is no right or wrong response. Our intention is to get clear of what worked, what didn't work, and/or what we could have done differently to assure you had a delightful service experience.

SHARE YOUR STORY :)

First name*

Last name*

Email*

Company name*

The name of the company contracted with Platform Transition.

Project Name*

The name of the migration project. (This may be the same as the company name.)

The Challenge*

Why did you seek to change legacy systems? How was the legacy system impacting your business etc.?

The Goal*

What were you anticipating the ideal outcome would look like?

The Choice to Work with PT*

Why had you chosen to outsource the data migration? Why had you chosen to hire Platform Transition?

The Experience*

How had you experienced working with Platform Transition and our processes?

The Greatest Benefits*

What were the greatest benefits of working with Platform Transition?

Testimonial*

Why in your opinion would it serve others to use Platform Transition to assist with migrating legacy data?

Sales Experience Ranking*

1 - Abracadabra Bust: The Illusion of Dissatisfaction

2 - Presto Disappointo: Not Quite the Magic Show Anticipated

3 - Hocus Pocus Ho-Hum: Neither Spellbound Nor Unimpressed

4 - Enchanting Adequacy: Just Enough Magic in the Mix

5 - Wizardry Wonders: A Magical Spectacle Beyond Expectations

Production Experience Ranking*

1 - Clown Catastrophe: Under the Big Top of Disappointment

2 - Juggler's Jumble: Not the Grand Performance Expected

3 - Tightrope Tolerance: Neither Amused Nor Bored

4 - Ringmaster's Approval: Just Enough Circus Magic

5 - Big Top Bliss: Circus Extravaganza Beyond Imagination

Self-Evaluation Experience*

1 - Very Meh-satisfied (Didn't even bother meeting expectations)

2 - Kinda Dissatisfied (I ordered a unicorn, got a horse)

3 - Indifferent (Meh-ther dissatisfied nor satisfied)

4 - Pretty Content (Met expectations, but could use more glitter)

5 - Over-the-Moon Happy (Exceeded expectations, and then some—unicorns delivered!)

Overall Experience Ranking*

1 - Brush-off Bash: Not the Canvas of Satisfaction

2 - Palette Paltriness: The Art of Mild Disappointment

3 - Sketchy Satisfaction: Neither Masterpiece Nor Mess

4 - Gallery Good: A Frame-Worthy Display of Adequacy

5 - Masterpiece Marvel: Artful Excellence Beyond Expectations

Please be aware that your feedback may be used for marketing purposes.

Marketing Approval - Customer Name Preference*

Yes, you may reference Customer Name

No, you may only reference Customer Industry

Marketing Approval - Project Name Preference*

Yes, you may reference Project Name

No, you may only reference Project Industry