Telecom Management

Telecom Expense Management (TEM) involves the analysis of telecom service orders, inventory, bills and disputes, in order to reduce telecom spend. It includes bill auditing and consolidation, for increased visibility (typically in a portal) and contract negotiations. Clients who implement TEM solutions usually save 20-35% annually.

Telecom Management includes a la carte outsourced services across a business's entire telecom lifecycle, from initial orders to ongoing management to contract terms. It applies to circuits, mobile lines, and even cloud services. Telecom Management can include auditing, inventory creation, project management, trouble ticket management, and escalation management. 

Objectives

Locations

Carriers

Circuit Spend

Mobility

Mobile lifecycle management can reduce wireless spend, provide reporting and analytics, and include day-to-day management. It's most beneficial for companies with 100+ corporate lines of service, across phones, tablets, hot spots, and LTE plans. Typical savings range from 20% to 40%, increasing with size. 

Administration