New Insurance Claim

The following information is needed to raise a new insurance claim:

First Name*

Last Name*

Mobile Phone*

E-Mail*

Address (Street and Number)*

ZIP Code*

City*

Name of policyholder (if different to above)

Contract Details

Insurance Company:*

Contract ID:*

Claim Details

Please ensure that you add all details about the damage, e.g. police report (if available), pictures of the damage, doctors protocols, invoices, communication with the opposing party, hand over protocol, cost estimates.

For legal damages also prepare a memory protocol of of what happened on which day.

Date of damage*

Day-Month-Year

Time of Damage

Location of Damage*

What happened exactly:*

Person responsible for damage*

Injured party / opposing party (Name and address)*

Expected amount of damage*

Account holder for the reimbursement*

IBAN for refund

Any other Info you want to share*

Upload of Files

Next Steps

After submitting this claim we will check the data and forward this your insurance company.

The insurance company will create unique case ID which will be the reference for future communication for this case.
They might also send requests for missing details to you.
To speed up the refund process ensure that you respond in time and also provide all missing infos directly to them.
For this use the respective email in the communication from the respective insurance company.
You can also copy us (sabine.plum@germansherpa.com)

If you need any further support let us know.