Form

You can report an error you found while using PastPay by completing the form below. Please describe the circumstances and the details of the error as precisely as possible and attach at least one screenshot.

After you submit the form, we will reply to your email address, which you submit below.

Email*

We will respond to your email provided below.

Company name*

Please describe the error by answering the questions below.*

1. Where did you buy when the error occurred?
2. How did you encounter the error? (e.g. while using PastPay App, during the customer verification process...)
3. When did you observe the error? (At which step, what happened before, what did you click on?)
4. What is the error, what happened?
4. What action were you trying to complete with PastPay when you ran into the error?

Please upload all the relevant information: screenshots, videos of the error, log files, or anything that could help our team identify the issue.*