This form captures quality data collected by salespeople or ambassadors on trailers sold to customers or incorporated in inventory.
Please upload clear photos of the issue(s,) and include notes and a description of the photos in the field below. Make sure to indicate on which side the issue exists, curb or driver's side. Video may also be uploaded. **Max size 100MB!!** Multiple selections are allowed upon selecting "choose file," which works well for groups of photos. Naming the photo with the description of the issue is ideal and avoids required clarifications.
A guide on selection of issue(s):
- Selecting manufactured component quality indicates issues with things such as powdercoat (light film, touch ups, scratches,) rust on the frame, leaking plumbing fittings due to manufacturing workmanship, issues with electrical systems due to manufacturing workmanship.- Selecting vendor part malfunction covers off non functioning or malfunctioning items such as water pumps, fans, battery chargers, inverters, or power converters, LED lights, brakes, hubs, and suspension. - Selecting delivery issues indicates problems with delivery timing, location, or service.