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HS WHOLESALE RETURNS FORM

 

THANK YOU FOR CHOOSING TO BUY WITH US. WE OFFER HASSLE FREE RETURNS FOR DEFECTIVE PRODUCTS.  SIMPLY COMPLETE THIS FORM ONLINE  AND UPLOAD A VIDEO. FOLLOW THE STEPS BELOW TO INITIATE A CLAIM.

 

Processing Your Return:
Upon receipt of your claim through this form, our Returns Department will review the claim and provide you with a final disposition. If found defective, we will issue a store credit or replacement depending on your requested resolution. Please Note: If a replacement device is not available, we reserve the right to issue a store credit.

We will do our best to resolve any issues that you have with our products. We may at times, decide to approve a return/claim that may fall outside of the guidelines described above. A 20% restocking fee will be applied to those items and the subsequent shipping fees will be the sole responsibility of the customer. Special approval is granted only upon our discretion. 

Please provide the email the order was placed under.
Please type only the order number.

If your item is defective video proof is required, for a damaged product, a picture of the original shipping box and product is required.

Please choose all that applies*
Please describe your request in detail.
Please identify the type of product on your order that prompted this ticket*