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What tech support need can we help you with today?
First name
Last name
Best contact number
Email
Business or residential
Are you at a business or in a home or condo?
Business
Residential- single family home
Residential- condo or apartment
Service Need Category
*
What is your need or what are you having trouble with?
WiFi or internet problem
TV problem
Phone problem
Other device, general tech problem
Checking status of appointment
Other, misc
Ticket name
*
Name your ticket with your last name and a few words about your problem. For example: "Smith- my WiFi is slow"
Ticket description
*
Please give us a more detailed description of your problem. What type of device are you having problems with? Do you have an error code? Is there an error message? What are you experiencing? When does it happen? How often does it happen?
Company name
If you are a business customer, what is the name of your business?
Condominium Property Name
If you are at a condo or apartment, what is the name of your community?
Condominium Unit #
What is the unit # at the condo or apartment?
Street address
City
State/Region
Are you a guest at a property or the owner/permanent resident?
Guest
Owner
Full time resident
Can we text you?
Can we send a text to ask you questions about your problem or schedule an appointment?
Yes, that's great
No, please call
Submit