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First name
*
Last name
*
Email
*
Phone number
*
Library / Institution / Company Name
*
Machine Type
*
Please Select
e-DaVinci
e-Leonardo
Pocket
Refurbished Machine?
*
No, it was a new machine at purchase
Yes, it was a refurbished machine
Machine Purchase Date
*
Include month & year, if possible
Machine Serial Number
*
Find it on a sticker underneath the machine, near the on/off switch, as seen
here
Machine Error Code
*
Find the code in the top right corner of the display, as seen
here
Number of Cuts
*
Find the # on the bottom right corner of the display, as seen
here
Purchased From
*
Please Select
CoLibrì USA
Scholastic Catalog
DEMCO
Brodart
Other
How can we help?
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Brief description of your request
Additional Information
Provide any additional information, if needed
Upload Photo or Video Documentation
If possible, kindly add to the form a picture of your machine's display after turning it on and / or any other video or photo evidence.
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