Form

UCaaS: Microsoft Teams

This matrix outlines provider capabilities across the following categories: wireless data/internet, wireless intra-building and campus solutions, satellite internet, IoT connectivity/devices, mobile voice, mobility services, and wireless TEM. Sortable based on required technical sub-components and geographic coverage.

Required Info

What’s the goal of this projects?*

What happen if you remain on the technology in place today?*

Total # of common area phones in scope *

Total # of users in scope (not common area phone)*

Please provide estimated quantities for each license type.*

Do you want to remain on your current PBX?*

Yes - Overlay Teams for softphone only

No - Replace my phone system with Teams

Not Sure

Are you interested in remaining on the same PBX platform?*

Yes, move to hosted solution on the same platform

No, looking for a new, hosted PBX platform

No preference

Desired Handsets*

Reuse existing handsets

Purchase new Teams-certified handsets

Use Teams software client only

Are you required to purchase only from a select list of technology vendors approved by a government purchasing vehicle/contract? If so, please name the government purchasing vehicle/contract (ex. NASPO), and approved vendors (if known).*

When do you plan to implement UCaaS?*

International Locations

Do you have international sites?

Yes

Features & Enhancements

NOTE: Microsoft provides a guarantee of three nine's (99.9%) uptime only if you use Teams-certified desk phones. For detail, open the Microsoft Service Level Agreement, scroll to page 18, and look at Microsoft Teams - Voice Quality.

In the event of a Teams outage, what is your preferred DR strategy?

Route off platform (remote call forward)

Log into second softphone (software client)

Use a separate desk phone (handset)

Don't need a separate strategy

For any required features checked above, please enter a user quantity for each

#User

eFax

Support for analog devices

Detailed call reporting/analytics

SMS

Receptionist console

Call recording for PSTN calls

Do you want to integrate any line of business (LOB) apps with your voice solutions?

Yes

Are you open to switching MSFT CSPs, if applicable?

Yes

Not Sure

Please list makes/models of any analog devices (legacy handsets, paging systems, door phones, etc.) that need to be included in solution design. If none, please enter "N/A"

Are you also interested in implementing a Virtual Desktop/Desktop as a Service (DaaS) solution at this times?

Yes

Not sure - would like to know more

Are there specific vendors you would like to INCLUDEs?

Are there specific vendors you would likes to EXCLUDE?

Contact Center

Are you interested in a new Contact Center solution?

Yes

Administration

First Name (Client)*

Last Name (Client)*

Title

TA/AM Email Address*

Mobile phone number*

Company name*

# Employees

Industry

HQ Address

Address Line 2 (optional)

City

State/Region

Country

USA

Canada

Trusted Advisor / Account Manager

TA/AM Phone Number

TA/AM Email Address